Introduction

This website is operated by DELLOVA. Throughout the site, the terms "we", "us", and "our" refer to DELLOVA. DELLOVA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before accessing or using our website. Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or Services for any unlawful purpose or transmit any viruses, malware, or destructive code. Any breach may result in immediate termination of access.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason. Your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

Section 3 – Products & Services

Certain products may be available exclusively online in limited quantities. Product descriptions, pricing, and availability are subject to change without notice. We do not guarantee that product colors displayed on your device will be perfectly accurate.

All returns, replacements, refunds, and cancellations are governed strictly by our Return & Refund Policy. We do not offer refunds for change of mind, personal preference, or buyer's remorse.

Section 4 – Accuracy of Billing & Account Information

We reserve the right to refuse or cancel any order, including those suspected to be placed by resellers or distributors. Once an order is confirmed, customer-initiated cancellations are not permitted except as outlined in our return policy. You agree to provide current, complete, and accurate purchase details.

Section 5 – User Responsibilities

You are responsible for providing accurate delivery information and being available to receive deliveries. We are not liable for failed or delayed deliveries due to incorrect addresses, unavailability, or refusal of delivery.

Section 6 – Third-Party Links & Tools

Our site may include links or access to third-party tools provided "as is" without warranties or endorsements. Use of third-party services is at your own risk and subject to their respective terms.

Section 7 – User Content & Feedback

By submitting feedback, suggestions, reviews, or other content, you grant DELLOVA the right to use, reproduce, and distribute such content without restriction or compensation. You must not submit unlawful, abusive, or defamatory content.

Section 8 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 9 – Errors & Omissions

We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel or modify orders if information on the site is inaccurate, even after order submission.

Section 10 – Prohibited Uses

You are prohibited from using the site or its content for unlawful purposes, harassment, abuse, spamming, automated scraping, or interfering with site security. Violations will result in immediate termination of access.

Section 11 – Intellectual Property

All content on this site—including text, images, graphics, logos, product photos, and digital assets—is the property of DELLOVA and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

Section 12 – Force Majeure

DELLOVA shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, courier disruptions, government actions, or telecommunications failures.

Section 13 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free access to the Services. All products and Services are provided "as is". To the maximum extent permitted by law, DELLOVA's liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

Section 14 – Indemnification

You agree to indemnify and hold harmless DELLOVA and our employees, partners, and contractors from any claims arising out of your breach of these Terms or violation of law.

Section 15 – Termination

We may terminate or suspend access to the Services at any time if you breach these Terms. You remain liable for all amounts due up to the date of termination.

Section 16 – Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of Ghaziabad, Uttar Pradesh, India.

Section 17 – Entire Agreement

These Terms, together with our posted store policies, constitute the entire agreement between you and DELLOVA and supersede any prior agreements or communications.